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WHAT OUR CUSTOMERS SAID
Arvid Mosnes - Grand Junction, CO
I sent my Avalanche instrument cluster from Grand Junction, Colorado on Tuesday. It was received at My Air Bags on Wednesday at 11 am, then shipped at 3 pm and I picked it up at USPS in Grand Junction on Thursday. That’s simply impressive. I was pressed for time as I’m heading to Texas on Saturday, hence it was even more important to get it back in time. Both your in-house tracking and USPS worked perfect. MyAirbags saved me $450. Thank you very much.
Don Orbin - O'Fallon, MO
I wanted to let you know that I received and installed my newly repaired instrument cluster. From my first dealing with you to the end your service was fantastic. I shipped on a Tuesday, you got it, informed that you had and turned it around in less than 24 hours!
I know that is what you advertised by I was not expecting to see it happen! It came back looking like a brand new unit too. I put it in, started the car up and all of the gauges now worked! Thank you so much for your excellent customer service and for a job done exceptionally well!
Margie Fallscher - Harvard, IL
Your company truly saved me a lot of money. Thank you so much!
With today's economy it's hard enough to live on a day to day basic and then try to save money to repair a vehicle (which you need to get back and forth to work to earn a living).
The dealer completely lied to me telling me that: I would have to order the part from them, and then they would have to reprogram my instrument cluster and then charge me for the labor. Trust no longer insistswith my local GMC Dealer.... In today's world we have a lot of options with the Internet at our fingertips. Companies should be very careful. Word of mouth still gets around.I could not believe the turn around that your company has. You truly have a great customer service going on. Keep up the great work.
Thank you very much for the great job!
I will let my friends know of your company!
Bob Kenney - Orlando, FL
These people are amazing!! I sent my instrument cluster to them on a Thursday, they signed for the package at 9:35 AM on Friday and my repaired unit was delivered to my home at 10:30 AM on Saturday - does it get any better than that? A local dealer quoted me $700.00 to replace the cluster but for $79.00 plus a little freight I am up and running again. Thank you!!
Gary Walton - Schertz, TX
Good people, I am so happy that someone I dealt with online did exactly what they said they would. I mailed the "bezerk" instrument cluster (from my '04 GMC Envoy)on Friday and it got back to me, working perfectly, on the next Wednesday. Thank you for providing this service that the dealer wanted over $500 to do. I will send many friends your way.
Gregory Castellano - Staten Island, NY
Thanks for the great service and quick return, my vehicle instrument cluster work great, better than new.
Patrick Murphy - Cookstown, NJ
I just had my cluster serviced by your company, Full cluster rebuild, and I would like to say THANK YOU for a job well done. Not only is the cluster working properly with all the gauges and lights but the price was fantastic. The turn around time was great...The working man finally got a break.... Before I came across your site, I took my 2003 Silverado to the dealer, he wanted $1300.00 to repair it, I am retired and live on a budget and can't afford that. Your price was absolutely fantastic and I probably got more bag for my buck then the dealer would have done. I can't thank you enough for your service you provide at the cost.... You provide a very vital service, so from every working man in America, THANK YOU.....
This day and age, when someone does something right, they never hear anything about it, but if they do something wrong they never hear the end of it. So once again thank you for a job well done....
Mike Kelley - Jacksonville, FL
Just wanted to write to say thanks for the great service you provided last month. My gauges work great, first time they all work in 35k miles! You blew me away when you received, repaired, and shipped it back to me the same day. With overnight shipping to you on Tuesday, I had it back on Thursday! Thanks for your honesty. I'll tell my friends...
WHAT OUR CUSTOMERS SAID
Gregg Taylor - Stillman Valley, IL
Thank you for you fast service on my instrument cluster repair.I recieved my gauges within 24 hours of their delivery to MyAirbags. The gauges look and work like new and you saved me hundreds of dollars! Just have to get used to looking at a working speedometer again.
Thanks again !
Bob Eddy - Stockbridge, GA
Received my dash cluster back yesterday and in 5 0r 10 minutes, reinstalled it into my 2004 Chevy Silverado truck. Works like brand new! Thanks for saving me a ton of money! You did exactly what you said you would do.
George Mahoney - Lynnfield, MA
Thank You for doing such a fast and professional repair on my Buick Rainier Instrument cluster!
You received it for repair on March 2nd, and I had it reinstalled in my truck on March 3rd, and
everything worked great. Again, Thank You and I will recommend your company to anyone needing any service you offer.
Bob McLaren - Simi Valley, CA
I received my repaired cluster from you and had it installed back in my 2003 GMC truck in 10 minutes. The cluster works great and your customer service was the best I have seen in a long time. Your video on your web site so helpful and showed me how easy the cluster was to remove and reinstall. I will recommend your company to all my friends because of your customer service, and very good repair rates. Thanks for your services and if I need additional services your company offers, I will use your company again.
Don Allen - Cedar Park, TX
I sent my 2003 Chevy Tahoe gauge cluster in for repair on Wednesday and I got it back the following Monday afternoon. I installed it and within a few minutes I had a perfectly working speedometer. I opted for the exotic blue lighting and it looks fantastic. I want to thank the entire My Airbags team for the excellent work and lightning fast turnaround time. It's the best $99.00 I've spent in a very long time. If you need gauge repair don't hesitate to send yours to the My Airbags team. They deliver on their promises and I couldn't be happier. I will definitely be recommending them anyone that needs gauge repair. Great job!!!
Carlos Montgomery - Lancaster, PA
I would like to take the time to thank you for a job done. I called you office on Friday to inquire about your Saturday work hours and your turn around time. I was told that your establishment was open on Saturday until 12pm. I sent my Instrument cluster to you on Friday via overnight mail and paid for overnight return. Taking into consideration that Monday was a holiday, I anticipated that your establishment would mail my cluster back on Tuesday at the earliest and that I would receive my package on Wednesday. I checked on line and confirmed that my instrument cluster was received on Saturday at 10:50 am. To my surprise, I received my instrument cluster on Tuesday. Through deductive reasoning, I could only conclude that your establishment received, repaired and shipped my package all on the same day (Saturday). I was impressed to say the least. I installed my repaired instrument cluster and can gladly report that is fully functional and did not cost anywhere near the $500.00 price which was quoted to me by the dealership. I will surely keep your busiiness card handy and will refer those that experience the same problems. Thanks again for being reasonable, effective, efficient and most of all....reliable.
Dennis A. Spagnolo
from Erie, PA
I just wanted to say thanks for being an American company that actually does what it says. My instrument panel was returned to me in a couple of days, and months of misery with my gauges on my 2003 Silverado were gone. I only wish I would have done this sooner. Thanks again, for a job well done. There aren't too many companies like you in America anymore, and it give some hope that someday maybe others will follow your lead. Sincerely,
MOST COMMON QUESTIONS ASKED
Q: Can I drive my vehicle with cluster removed?
A: Yes, your vehicle will operate normally with out the cluster in there!
Q: How long does the process take?.
A: We repair the cluster the day we get it and it will ship back within 24 hours.
Q: Will my mileage change?
A: No your mileage is not affected, we repair yours and send yours back.
Q: Will my cluster need to be programmed?
A: No, when your cluster returns back in the same vehicle NO additinal programming needed?
Q: Is my cluster difficult to remove?
A: It will takes about 3-5 minutes, first engage the emergency brake, then remove the plastic trim around the cluster, then with the steering wheel tilted down and the shifter in 1st gear, pull the trim from the dash and it will unsnap and then put the trim off to the side. Then remove the four 7mm screws holding the cluster in, gently pull out and disconnect the electrical plug from the back of the cluster.
Q: How long is the warranty?
A: For lifetime and we stand behind our work 100%.
MOST COMMON QUESTIONS ASKED
Q: Can I drive my vehicle with cluster removed?
A: Yes, your vehicle will operate normally with out the cluster in there!
Q: How long does the process take?.
A: We repair the cluster the day we get it and it will ship back within 24 hours.
Q: Will my mileage change?
A: No your mileage is not affected, we repair yours and send yours back.
Q: Will my cluster need to be programmed?
A: No, when your cluster returns back in the same vehicle NO additinal programming needed?
Q: Is my cluster difficult to remove?
A: It will takes about 3-5 minutes, first engage the emergency brake, then remove the plastic trim around the cluster, then with the steering wheel tilted down and the shifter in 1st gear, pull the trim from the dash and it will unsnap and then put the trim off to the side. Then remove the four 7mm screws holding the cluster in, gently pull out and disconnect the electrical plug from the back of the cluster.
Q: How long is the warranty?
A: For lifetime and we stand behind our work 100%
MOST COMMON QUESTIONS ASKED
Q: Can I drive my vehicle with cluster removed?
A: Yes, your vehicle will operate normally with out the cluster in there!
Q: How long does the process take?.
A: We repair the cluster the day we get it and it will ship back within 24 hours.
Q: Will my mileage change?
A: No your mileage is not affected, we repair yours and send yours back.
Q: Will my cluster need to be programmed?
A: No, when your cluster returns back in the same vehicle NO additinal programming needed?
Q: Is my cluster difficult to remove?
A: It will takes about 3-5 minutes, first engage the emergency brake, then remove the plastic trim around the cluster, then with the steering wheel tilted down and the shifter in 1st gear, pull the trim from the dash and it will unsnap and then put the trim off to the side. Then remove the four 7mm screws holding the cluster in, gently pull out and disconnect the electrical plug from the back of the cluster.
Q: How long is the warranty?
A: For lifetime and we stand behind our work 100%
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