Return & Refund Policy

Warranty & Return Policy

At MyAirbags, we are committed to providing top-quality repair and remanufacturing services for electronic automotive components. Our dedication extends to ensuring customer satisfaction, environmental responsibility, and technical reliability in every aspect of our operations.

Limited Warranty Coverage:

  1. Duration: We offer various lengths of limited warranty coverage, ranging from 3 months to a lifetime, depending on the specific product or service purchased. The warranty duration is clearly stated on each product description page.

Warranty Claims:

  1. Submission: To file a warranty claim, please complete our online Support Request Form found on your online order link. Our expert technicians will review your case promptly and provide assistance within 24 hours. If you encounter any difficulties with the online form, our dedicated technical and warranty department can be reached at 1-888-779-9029 for personalized support.
  2. Authorization: Prior authorization is required before returning any parts to us for repair or remanufacturing. Please refrain from sending parts without obtaining authorization, as this may delay the processing of your warranty claim.

Limited Liability:

  1. MyAirbags's liability under this limited warranty is restricted to the actual cash value of the returned product for repair or remanufacturing. We do not assume liability for any additional losses, including replacement labor charges, software reloads, diagnostic or towing fees, or incidental, consequential, or punitive damages.
  2. We are also not responsible for shipping expenses associated with returning defective parts for repair or remanufacturing.

Warranty Coverage Limits:

  1. This limited warranty does not cover damage resulting from:
    • Improper part installation.
    • Damage caused by other defective components (such as overcharging alternator, seized or shorted pump, etc.).
    • Direct evidence that the unit was tampered with (e.g., broken warranty sealant or evidence of tampering).
    • Vehicle involvement in a collision.
    • Natural disasters such as fire, flood, and lightning.
    • Subsequent water damage.
    • Part being installed in another vehicle.
    • Modification of original factory software.

Termination of Warranty Coverage:

For pre-programmed control units, MyAirbags reserves the right to terminate this limited warranty if the original defective part is not returned within 30 days.

Additional Commitments:

  1. Quality Assurance: We employ stringent quality control measures throughout the repair and remanufacturing process to ensure the highest standards of workmanship and reliability.
  2. Environmental Responsibility: MyAirbags is committed to environmentally responsible practices, including electronic waste recycling, resource conservation, and carbon footprint reduction.
  3. Technical Support: Our team provides ongoing technical support post-repair or remanufacturing, including assistance with installation, troubleshooting, and compatibility issues.
  4. Transparency and Communication: We maintain transparent communication with our customers, providing regular updates on repair status, estimated completion times, and any unforeseen delays.

Customer Satisfaction Guarantee:

We stand behind our work and offer a satisfaction guarantee to all our customers. If you have any concerns or issues with our services, please contact us immediately, and we will strive to address them to your satisfaction.

Data Security and Privacy:

MyAirbags takes data security and privacy seriously. We employ strict measures to protect sensitive information stored on electronic components during the repair or remanufacturing process.

Compliance and Certification:

Our operations comply with industry standards and regulations governing electronic repair and remanufacturing. We hold relevant certifications and accreditations to demonstrate our commitment to quality and reliability.

Feedback and Improvement:

We welcome customer feedback as part of our continuous improvement process. Your input helps us enhance our services and better meet your needs.

Extended Services:

In addition to our standard offerings, we provide additional services such as expedited repairs, custom modifications, and extended warranty options for customers seeking enhanced peace of mind and convenience.

Return and Refund Policy:

MyAirbags has a strict no-refund policy on all products and services, given the nature of our work and the customizations involved.

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